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TENANT
SURVEY

Specialising in housing in disrepair claims.

0151 459 6933

Has your Council or Housing Association still not fixed the issues in your property?

We can assist in ensuring that your Housing Association or Council carries out repairs in your home.

Are you a Council or Housing Association tenant?

No Win, No Fee Claims

Looking for legal assistance? Look no further! Our esteemed panel of solicitors operates on a no win, no fee basis. That means you don't have to worry about paying anything upfront. In the event that your claim is successful, a fee will be charged.

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Depending on the panel solicitor we appoint to your case, the fee will range between 25% + VAT to 50% + VAT of your compensation. Rest assured, we are committed to finding the most suitable solicitor for your needs.

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Should you cancel outside of the cooling off period, a termination fee may be charged. We will not charge you for our services, we receive a recommendation fee by our panel solicitor for successful recommendation.

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Don’t wait any longer, contact us today and benefit from our dedicated panel of solicitors. Let them fight for your rights.

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You have the right to use the Housing Ombudsman to seek redress for free. You can also seek legal advice elsewhere.

Are you living in poor housing conditions?
If your rented property falls below a reasonable living standard and is in need of repairs to prevent mould, damp and more, call and find out how we can help you. 0151 459 6933

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Your Landlord's responsibilities

Upon the signing of the tenancy agreement, your landlord takes on certain responsibilities, including the maintenance of the property you are renting. This maintenance includes:

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  • Carrying out repairs within reasonable time​

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  • Repairing gas or water leaks

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  • Ensuring the house is free of mould or damp

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If stated in the agreement, your landlord could also be held responsible for maintaining appliances, as well as your garden and other areas of your home.

NO WIN NO FEE

OUR VISION

How can we help in Housing Disrepair disputes

At TenantSurvey we understand how frustrating it can be to deal with an unresponsive landlord, particularly when your home has fallen into disrepair.

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Our panel of solicitors is here to help you get the repairs done as soon as possible and to gain the compensation you deserve, providing you with advice every step of the way.

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Justice Scale

Contact our Housing Disrepair team

If your landlord has still not carried out repairs in your home to an acceptable standard, contact TenantSurvey today by calling 0151 459 6933 or by completing our online contact form and we will get back to you as soon as possible.

Section 11 of Landlord and Tenant Act 1985 states that:

any landlord is obligated to maintain the property in a state of repair.

It's the law, click link below:

Landlord and Tenant Act 1985 (legislation.gov.uk)

CONTACT

Contact 
Tenant
Survey

TenantSurvey.co.uk
Building 2, Exchange Quay
Manchester
England, M5 3EB


0151 459 6933
contact@tenantsurvey.co.uk

For any general inquiries, please fill in the following contact form:

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© 2024 by TenantSurvey.co.uk​​

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Important Information

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Tenantsurvey.co.uk do not give legal advice; Our service is limited to the process and administration of disrepair claims. You do not need to use a claims management company to make a claim. You have the right to use the Housing Ombudsman to seek redress for free. You can also seek legal advice elsewhere.

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If you identify as a vulnerable customer, please contact us using the contact details above and let us know what additional assistance you require. We are happy to assist you at all stages.

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Other relevant information links below:

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Disclaimer
Terms

Modern Slavery Statement

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*As part of the No Win No Fee agreement, we do not charge for assessing your case. We operate a strict 'No Win No Fee' policy. If your case loses, it won't cost you a penny. You only pay when your case is successful and the cost would be simply deducted from any compensation you receive. However, the main thing is that we will ensure all repairs are carried out by your landlord and we do not deduct anything from the cost of repairs.

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